Terms & Policies

Thank you for considering to donate to Cruel Ragnarok Online. Our game will be forever free-to-play. However, your donations are essential in order to cover the costs of our server upkeep, game promotions, and to the overall improvement of our game.

• Donations are strictly NON-REFUNDABLE. Your donations are non-compulsory and therefore cannot be refunded nor cancelled. The rewards that you get in exchange is our token of appreciation and it not considered as a purchase or service.
• Before making a donation, you must agree and provide your correct and accurate information. We reserve all the rights to reject or refuse any donation that we deem to be invalid or illegitimate.
• Your donations are strictly confidential, along with the information that you have given us. We will not disclose any details without your permission.
• Any rewards or belongings that you obtained in exchange of your donation is your sole responsibility. The staff team will not be held liable for any loss due to any circumstances.
• Donors do not get any special treatment or exemptions to our rules and terms of service.

Using Streamer/Staff Codes:

• When you include a Streamer/Staff code in your donation form, the corresponding person will receive a 15% commission—5% in cash and 10% in PODs—based on the points you receive.
• i.e. You donate 1000 USD and you used a streamer code. You will get 1000 proof of donation while the streamer will get 50 USD and 100 PODS
• Streamer/Staff will only be recognized if they are included in the Donation Form that you sent to us.
• If you are a Streamer, you can only use Staff codes, vice-versa.